What is Proper Communication and How Can it Affect Your Potential Role With a New Employer


What is proper communication and how can it affect your potential role with a new employer?

Few industries require the same high level of communication precision that aviation does. Fuzzy and poorly conceived messages, verbal or written, can create confusion that can cause serious problems.

Whether you are seeking your first job in aviation, hoping to move to a new position, or have already started a new job, sharpening your communication skills is vital.

Eliminate Typos, Grammatical Errors, and Misspellings

Poorly written messages, regardless of the medium used, do not instill confidence. These may project sloppiness and distract from the clarity of the message you are delivering.

Your professional image relates directly to the clarity of your messages. To attain a higher position within an organization, you may need to sharpen your skills. And, during your career, if your ability to communicate is lacking you likely will be limited to positions that do not include extensive verbal or written interaction.

While communication should always be timely, plan to spend some extra minutes editing and revising your message, no matter how short, to ensure your points are clear and succinct.

Applying for an Aviation Job

While your other qualifications may be ample, a sloppily written resume and cover letter can be a non-starter when applying for your dream position. Companies look for candidates who communicate accurately and take pride in performing tasks completely and correctly. They likely will view your submission as an example of what they might expect in the future.

During any job interview, presenting your objectives and qualifications clearly to the interviewer is important. A professional demeanor, a clear desire to attain the position, and the ability to express yourself clearly are the keys. Experience and qualifications are important, but these can be disregarded due to a poorly developed resume and lack of clarity during the interview.

Communicating by Phone with Prospective Employers

Here are some tips for effectively communicating with your employers or interviewers by phone:

  • Find a quiet place to make the call to avoid distractions
  • Speak clearly, confidently, and professionally
  • Be specific about the position you are seeking
  • Be polite with everyone you speak with
  • Prepare notes or a “script” in advance to make sure you cover everything
  • Have your calendar ready
  • Stay on point and don’t drift from the key discussion
  • If you need to leave a voicemail, give a brief description of the topic and repeat your callback number twice

Communicating by Email with Prospective Employers

  • Clear and concise subject title
  • Use a formal title: i.e. Mr., Mrs., Ms., Dear Sir or Madam
  • Write the email as you would a formal letter or proposal using business formatting
  • Proofread, spellcheck, and edit before sending
  • Create a professional “signature” block for your emails. This should include your formal name, current position, company or university, phone number, email address.

Make the Right Impression When Starting a New Position

  • If you are hired to a new position, learning your new responsibilities is only part of the adjustment. You must also adapt to the unique culture, style, and personalities that surround you. How effectively you communicate will create a lasting impression among your superiors and co-workers.
  • Whether you communicate accurately and professionally will directly impact your role and future growth within the organization. Responses should be timely, exact, and well-considered.
  • One of your first questions should be to determine the preferred means and frequency for communicating job-related information for status reports, interim updates, responses to questions, or customer information. They may ask you to report detailed information by email. Or, if a quick response or answer is needed, text messages may be acceptable.
  • Most aviation employers prefer to keep communications on a purely business-like level, particularly when serious matters are addressed.


When you have your interview, whether in person or by phone, be prepared. Before the interview, practice communicating your experience, history, and other information you wish to convey so that this information will come freely during the interview.

Aviation JobNet offers several job hunting tips as well as advice from aviation contractors, employers, and recruiters that can help you better understand what the employers are seeking.

Follow Aviation JobNet for New Aviation Openings

Aviation JobNet links many key aviation companies with qualified candidates throughout the industry. Their Job Board currently lists thousands of aviation industry positions that are waiting for the right applicants.

And, Aviation JobNet offers clues and advice to helping you put your best foot forward when interviewing with prospective employers.

For more information and to view their current JobBoard, visit the Aviation JobNet website.

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