BSA/QA

Location
Plano, Texas
Salary
Not Specified
Posted
May 16, 2019
Closes
Jun 16, 2019
Sector
Other
Job Type
Contract
Hours
Full Time
Minimum Experience Required
4 years
Manages Others?
No
PDS Tech, Inc. is seeking a BSA/QA in Plano, TX 
  • Work as part of a high performing scrum team working on developing next level of agent experience 
  • Lead requirement gathering, documenting business processes and requirements for Salesforce modules. 
  • Drive and participate in the design and implementation of new enhancements, functionality, and process improvements. 
  • Work closely with engineering team and SMEs to ensure requirements and functional designs are translated accurately into technical designs that meet business needs. 
  • Lead testing of engineering delivery and ensure quality of applications. 
  • Troubleshoot production issues related to the Salesforce modules. 
  • Provide business process and system training to end-users. 
  • Act as liaison between technical developers and functional departments 
  •  
  • Excellent communication skills required and ability to translate business needs into formal business requirements and functional requirements  
  • Ability to effectively communicate and present to management across multiple departments  
  • Lead meetings and collaborate with key stakeholders and subject matter experts  
  • Strong understanding of SDLC  
  • Self-starter, ability to lead and drive through to resolution with minimal supervision  
  • Team player with desire to learn different skills and become a catalyst to the team’s productivity  
  • Strong organizational skills and able to prioritize and adjust quickly to changing needs  
  • Deliver prompt comprehensive status reports  
  • Coordinate with other BTS (IT) teams to deliver required results  
  • Manage time across multiple efforts and meet deadlines  
  • Experience with Agile methodology (SCRUM) & tools (JIRA, Agile Accelerator etc.)  
  • Experience with Salesforce and/or Workday  
  •  
  • 4 - 6 years minimum relevant BSA work experience  
  • Strong understanding of Software Development Lifecycle  
  • Knowledge and understanding of Industry Standard/Best Practices Requirements Gathering Methodologies  
  • Knowledge and understanding of Information Technology systems and software development  
  • Experience with Agile methodology (SCRUM)  
  • Strong understanding of testing methodology  
  • Ability to understand technical architecture design of applications  
  • Strong skills in Microsoft Office products (Excel, Word, PowerPoint, Visio, etc.)  
  • Working knowledge of requirements management tools (Doors, etc.)  
  •  

 

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