Operations Coordinator

Charlotte, North Carolina
Not Specified
Jun 12, 2019
Jul 08, 2019
Air Carrier
Job Role
Job Type
Full Time
Travel Required
Minimum Experience Required
1 year
Degree Required
High School
Manages Others?

Operations Coordinator  

  • Location: Charlotte, NC 
  • Work Hours/Shift: Monday-Friday 8:00 AM - 5:00 PM (occasional hours may vary and duty may be extended) 
  • Reports To: Assistant Director of Inflight 
  • Direct Reports: None 
  • Relocation: Local Candidates Preferred 
  • Travel: None (0%) 


Let your career take  off   with PSA Airlines  


About Us 

Company Summary : As a wholly owned subsidiary of American Airlines and the fastest growing regional airline in the country, PSA offers a stable career path in aviation with unparalleled opportunities for growth and professional development. Teamwork and drive are at the heart of PSA. We are committed to growing our company where passion is shared, professional excellence is expected, and all people are valued and respected. 

Our employees are committed to ensuring safe and reliable operations for the thousands of customers American trusts us with each and every day. We have an incredible team of more than 4,000 employees who do a tremendous job of operating more than 800 daily flights to nearly 100 destinations on behalf of American Airlines. Our immense growth provides a number of opportunities to join our team. 

Culture : Not only is PSA an EEO and AAP employer, but also we seek to create an inclusive work environment where diverse perspectives and experiences are embraced and respected. We work hard to build and sustain a culture where people – team members and customers alike – feel safe, secure and happy. It is The PSA Way – which focuses on our goals, safety, respect, preparedness, professional excellence, and passion. This foundation reflects how we think, act, and communicate with one another and our customers. 


Engaging our employees is extremely important to us, and we seek leaders who inspire, enable, and encourage others to succeed using the PSA Way as their model. 

Charlotte, NC  – Charlotte hosts one of PSA’s senior bases. It is the largest city in the state of North Carolina and the third-fastest growing major city in the United States. Nicknamed the “Queen City,” this city upholds rich history and southern hospitality. You will enjoy the food scene, art and history. Home of the Carolina Panthers, Charlotte Motor Speedway, NASCAR Hall of Fame and Carolinas Aviation Museum, this city offers an abundance of activities. 


Benefits Summary 

PSA offers the benefits you expect from a company focused on excellence. All employees enjoy a comprehensive benefits package, including:
  • Travel privileges on the American Airlines global network 
  • A generous vacation plan designed to let you enjoy your travel perks 
  • Medical, Dental & Vision 
  • 401k with company match 
  • American Airlines Group (AAG) profit-sharing and bonus opportunities 
  • Company-paid Group Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Plan (FSA), and supplementary options 
     Responsibilities   Position Summary
The Operations Coordinator impacts PSA Airlines’ day-to-day processes. Acting as a liaison between the leadership of Inflight Operations, Flight Operations and crew members. This position ensures the smooth running of the Inflight Operations department. 
Job Responsibilities
  • Provides support to the base and management personnel ensuring they have the resources to support the crews. 
  • Works closely with Flight Operations Directors and Station personnel. 
  • Collaborates with other departments and station personnel that have a vested interest in station operations. 
  • Monitors and updates Crew tracking and reliability. 
  • Works closely with OCC personnel in daily operations. 
  • Oversees multiple projects as assigned. 
  • Coordinates special events and meetings for Flight and Inflight leadership team. 
  • Assists the Compliance Supervisor in serving random drug notifications to crew members according to Company policy. 
  • Assists in the distribution and collection of Company identification badges, returning old badges to the Human Resources department. 
  • Maintains crew room appearance and crew files as well as monitors the crew room computers to ensure that they are operating properly. 
  • Performs other duties as assigned to support the efficient operation of the department and company. 



  • High school diploma or equivalent 
  • Two to five years of experience in an office environment 
  • Proficient computer skills: Microsoft Office, emphasis on Excel 


  • At least one year of aviation experience 


To be successful at PSA, you should be: 
  • Driven 
  • Passionate 
  • Adaptable 
  • Respectful 
  • Collaborative 
  • Results-oriented 

To be successful in this position, you should be great at: 
  • Interpersonal skills 
  • Approachability 
  • Communication (verbal and written) 
  • Problem solving/analysis 
  • Multi-tasking 
  • Ability to work with minimal supervision in a team environment 

Additional Information   

Work Environment:  This job operates in a professional office environment and in an airport terminal. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to finger, handle or feel; and reach with hands and arms.
Security Clearance:  All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
AAP/EEO Statement:  PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Other Duties:  Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


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