PC Support Technician

San Diego, California
Not Specified
Aug 17, 2019
Aug 20, 2019
Job Type
Full Time
Minimum Experience Required
1 year
Degree Required
2-Year Degree
Manages Others?
General Atomics (GA), and its affiliated companies, is one of the world’s leading resources for high-technology systems development ranging from the nuclear fuel cycle to remotely piloted aircraft, airborne sensors, and advanced electric, electronic, wireless and laser technologies.

We currently have a need for a PC Support Technician to join our PC Support Services team in San Diego, CA.

  • Installs, repairs, and performs preventive maintenance on a variety of moderately complex personal computers and peripheral devices. 
  • Sets up and tests personal computer systems, peripherals, and software, including operating systems. 
  • Provides general hardware and software support for users, provides user training, and guides users having difficulty with personal computers, peripherals, or software. 
  • Performs routine diagnosis on failed equipment and software and coordinates repairs. Identifies and reports network issues. Interfaces with vendors to resolve hardware/software issues. 
  • Prepares and maintains electronic and hard reports and logs, including purchase orders and equipment inventories. 
  • May work the help desk and provide telephone support or arrange for service for trouble calls. 
  • Able to sit, stand and kneel for extended periods of time 
  • Ability to lift up to 25 lbs 
  • Schedule outside repairs for equipment under warranty or contract 
  • Maintain current knowledge of technological advancements and development in the computer support field 
  • Responsible for observing all laws, regulations, and other applicable obligations wherever and whenever business is conducted on behalf of the Company. Expected to work in a safe manner in accordance with established operating procedures and practices. 
  • Performs other duties as assigned or required. 
We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.

Job Qualifications 
  • Typically requires an Associate’s degree with an emphasis in information technology, or a related discipline, along with one or more years of progressive personal computer technical experience in an information technology department. May substitute a certificate in information technology from a recognized organization and equivalent experience in lieu of education. 
  • US Citizenship is required. 
  • Requires an understanding of department policies and procedures, and a working knowledge of current personal computers, relevant operating systems and associated peripheral equipment. 
  • Must be customer focused and demonstrate the ability: to resolve semi-routine technical situations; communicate with all levels of personnel; and, explain general information. 
  • Must have a valid California class C driver’s license with clean record and able to work extended hours as required. 

Travel Percentage Required  :  0% - 25%
US Citizenship Required?  Yes

Clearance Required?  No  

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