PC Support Technician

Location
San Diego, California
Salary
Not Specified
Posted
Aug 17, 2019
Closes
Aug 20, 2019
Sector
Manufacturing
Job Type
Permanent
Hours
Full Time
Minimum Experience Required
1 year
Degree Required
2-Year Degree
Manages Others?
No
General Atomics (GA), and its affiliated companies, is one of the world’s leading resources for high-technology systems development ranging from the nuclear fuel cycle to remotely piloted aircraft, airborne sensors, and advanced electric, electronic, wireless and laser technologies.

We currently have a need for a PC Support Technician to join our PC Support Services team in San Diego, CA.

DUTIES & RESPONSIBILITIES: 
  • Installs, repairs, and performs preventive maintenance on a variety of moderately complex personal computers and peripheral devices. 
  • Sets up and tests personal computer systems, peripherals, and software, including operating systems. 
  • Provides general hardware and software support for users, provides user training, and guides users having difficulty with personal computers, peripherals, or software. 
  • Performs routine diagnosis on failed equipment and software and coordinates repairs. Identifies and reports network issues. Interfaces with vendors to resolve hardware/software issues. 
  • Prepares and maintains electronic and hard reports and logs, including purchase orders and equipment inventories. 
  • May work the help desk and provide telephone support or arrange for service for trouble calls. 
  • Able to sit, stand and kneel for extended periods of time 
  • Ability to lift up to 25 lbs 
  • Schedule outside repairs for equipment under warranty or contract 
  • Maintain current knowledge of technological advancements and development in the computer support field 
  • Responsible for observing all laws, regulations, and other applicable obligations wherever and whenever business is conducted on behalf of the Company. Expected to work in a safe manner in accordance with established operating procedures and practices. 
  • Performs other duties as assigned or required. 
  •  
We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.

Job Qualifications 
  • Typically requires an Associate’s degree with an emphasis in information technology, or a related discipline, along with one or more years of progressive personal computer technical experience in an information technology department. May substitute a certificate in information technology from a recognized organization and equivalent experience in lieu of education. 
  • US Citizenship is required. 
  • Requires an understanding of department policies and procedures, and a working knowledge of current personal computers, relevant operating systems and associated peripheral equipment. 
  • Must be customer focused and demonstrate the ability: to resolve semi-routine technical situations; communicate with all levels of personnel; and, explain general information. 
  • Must have a valid California class C driver’s license with clean record and able to work extended hours as required. 
  •  

Travel Percentage Required  :  0% - 25%
US Citizenship Required?  Yes

Clearance Required?  No  

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