Operations Manager

Tucson, Arizona
Not Specified
Sep 09, 2019
Sep 23, 2019
Air Carrier
Job Type
Full Time
Minimum Experience Required
3 years
Degree Required
4-Year Degree
Manages Others?
We are looking for a dynamic individual to join our team. This individual will assume ownership for all contracted janitorial services at a building/campus for a high-profile Fortune 500 Company. The candidate will lead all operational and administrative activities while maintaining effective cost control measures.

Ideal candidates will possess a positive, can-do attitude and understand the importance of building strong client partnerships through excellent communication. We are looking for someone who adapts quickly to change and is able to provide win-win solutions for both the client and ABM. Someone who has a passion for helping others succeed and is committed to building and leading diverse teams.

"This posting is for a future anticipated opening within the next 90 days in the areas in which we are advertising"

Essential Functions

Establishes and maintains strong client relationships
Serves as the main point of contact for multiple client departments and attends client meetings
Provide leadership and support across a 24x7 work setting
Promotes a strong safety culture and safe work environment
Plans, develops and assigns work schedules to ensure service delivery expectations are achieved
Performs daily quality control inspections to ensure quality standards are met or exceeded
Performs time studies to optimize operational tasks, schedules and staff allocation
Looks for opportunities to increase revenue by providing additional or periodic services to the client
Be aware of and be able to speak to all aspects of the operation for both the client and ABM management
Create and organize a system to ensure all paperwork, files and on-going issues are kept accurate and readily available
Proactively maintains and reports on account financials such as labor hours, supplies, expenses, billing, and forecasting foreseeable changes
Drives performance management in the areas of, but not limited to (performance reviews, setting clear job expectations, coaching and directing staff, and using disciplinary action when necessary)
Partner with Human Resources for employees issues as well as interviewing, hiring and on-boarding of new employees
Responsible to train and develop new and existing employees to defined quality standards
Gather required data and performance metrics for daily, weekly or monthly reports.
Complies with client and internal ABM processes and policies
Perform other duties as assigned
Job duties may be modified at any time
Bachelor’s degree preferred or equivalent military experience
3-5 years of management experience
Excellent organizational skills and attention to detail
Ability to adjust work schedule as needed to support the operation
Solid business acumen and basic accounting principles

Must have working knowledge of OSHA safety standards and regulations
Must maintain a valid State issued driver’s license
Able to stand / walk up to 10 hours per day

Preferred Requirements: 
Proficient in MS Office

Previous custodial experience

Experience in facility services or building management

Experience in warehouse, distribution center or manufacturing environment 

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