Regulatory Compliance Mgr
Why Work for Frontier Airlines?
At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.
What We Stand For
Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we’re not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.
At Frontier, we like to think we’re creating something very special for our team members. Work is why we’re here, but the perks are nice too:
- Flight benefits for you and your family to fly on Frontier Airlines.
- Buddy passes for your friends so they can experience what makes us so great.
- Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
- Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
- Enjoy a ‘Dress for your Day’ business casual environment.
- Flexible work schedules that support work/life balance.
- Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
- We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.
Who We Are
Frontier Airlines is committed to offering ‘Low Fares Done Right’ to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals pride themselves in delivering the company’s signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration’s 2018 Diamond Award for maintenance excellence and was recently named the industry’s most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.
What Will You Be Doing?
The Regulatory Compliance Mgr is responsible for written communication between Frontier Airlines and regulatory authorities. The Reg Compl Mgr oversees and communicates documentation regarding FAA Letters of Investigation, Compliance Action Letters, General Communication Letters and review of Self Disclosures. The oversight will include tracking responses, assembling comp fixes and reporting to the Director, QA & Chief Inspector all responses prior to committing a response to the regulatory authority.
The Regulatory Compliance Mgr’s responsibilities include, but are not limited to:
- Managing liaison and point of contact with regulatory agencies concerning Frontier Airlines maintenance, including necessary FAA/ATA/NTSB correspondence and reports regarding F9 Airlines’ aircraft and records requests.
- Review regulatory procedures as applicable to airworthiness of aircraft engines, components and appliances operated by Frontier Airlines.
- Represent Frontier Airlines at federal and Air Transport Association meetings and seminars.
- Manage the submission of forms and reports to regulatory agencies.
- Manage the Voluntary Disclosure Reporting Program (VDRP) in accordance with AC 00-58 (latest revision).
- Effective liaison and Point of Contact (POC) with regulatory agencies concerning the VDRP.
- Manage the submission of correspondence and reports to regulatory agencies by regulatory compliance employees in response to issues identified through VDRP.
- Aid in implementing policy and procedure changes and to initiate changes in policies and procedures to improve the effectiveness of the VDRP.
- Manage the production and distribution of the Service Difficulty Report, Mechanical Interruption Summary, Major Alteration Report and Major Repair Report upon request.
- Maintain a record of major repairs and alterations to satisfy the mechanical reliability reporting for 14 CFR Part 121.703 and 14 CFR Part 121.707.
- May be delegated the addition of aircraft to the Operations Specifications and for liaison with FAA CMO for required amendments (Induction WEBOPSS additions).
- Request project extension from the appropriate regulatory agency upon notification from the involved Director(s), Director of QA/Chief Inspector or assigned regulatory compliance point of contact.
- Monitor the effectiveness of processes and procedures for effective response to regulatory agencies in the event of an LOI or other regulatory agency inquiry and for amending those processes and procedures when improvement is indicated.
- Monitor, review and distribute Unapproved Parts Notices, Special Airworthiness Information Bulletins, and FAA Airworthiness Inspectors Handbook Bulletins
- Provide regulatory guidance for maintenance related regulations such as 14 CFR Parts 21, 25, 43, 45, 91 and 121
- In departments without Supervisors, ensure that personnel within the department including themselves, are properly trained, qualified, and that they are current to perform assigned tasks.
- Maintain familiarization with the training requirements necessary as defined in the GMM 100.03 and ensure training is current prior to performing functions and tasks of this position
- Other duties as assigned by the Director of Quality Assurance/Chief Inspector
- Monitor, establish and modify processes and procedures for SDR, MIS and Major Repair/Alteration reporting.
- Schedule and chair meetings with maintenance 119 personnel, department directors, interdepartmental senior managers and managers for responses needed to fully answer FAA correspondence.
- Has authority for overall liaison actions with regulatory authorities, original equipment manufacturers (OEM) and operationally relevant external entities after interdepartmental review.
- Delegate to department heads any required compliance responses needed to fully answer FAA correspondence
- Bachelor’s Degree in database management, technical business solutions, statistics, airline management - preferred; combination of relevant education and experience considered in lieu of degree
- 2 years of practical experience related to maintenance of large commercial or military aircraft - preferred
- Minimum of 3 to 5 years of experience in airline maintenance, engineering and/or aircraft records - preferred
- Minimum of 3 to 5 years of experience researching and interpreting CFRs and other FAA documentation (ACs, ADS, Orders, Notices, FAA Handbook) - preferred
- Experience working with the FAA - preferred
Knowledge, Skills and Abilities
- Knowledge of Code of Federal Regulations and FAA documentation (Advisory Circulars, FAA Orders, Notices, TCDS)
- Superior analytical, problem-solving and communications skills
- FAA A&P License preferred
- Must demonstrate behavior that portrays the company core values of Safety, Respect, Trust, Collaboration, Value and Passion while communicating with personnel and acting on behalf of the company.
Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.
Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.