Regional Business Analyst

Location
Westwood, Massachusetts
Salary
Not Specified
Posted
Jul 20, 2018
Closes
Dec 20, 2018
Sector
Other
Job Type
Permanent
Hours
Full Time
Travel Required
Road Warrior
Minimum Experience Required
3 years
Degree Required
4-Year Degree
Manages Others?
No
Your responsibilities thyssenkrupp Elevator Americas is currently seeking an experienced Regional Business Analyst in Boston, MA. Essential duties and responsibilities:
  • Functions as the primary contact for management, end-users and programming staff on all issues related to the Oracle system, any/all new system roll-outs and implementation; solves problems associated with any system implementations across all branches within the district and provides functional expertise and consultation to the users
  • Serves as the “front line” for the branches when help and clarification on processes and procedures is needed
  • Ensures that branches are following proper processes and procedures by conducting routine branch visits and audits; offers additional training as needed
  • Creates and conducts webinars with branches on current or updated procedures. Provides regular refresher training on processes to ensure that tasks are being completed correctly
  • Ensures user needs are met and provides day-to-day support to end users in support of all system software
  • Assists, manages, trains, and develops branch administrative staff and new employees, as needed
  • Creates and updates business process documents for district and maintains documentation and lessons learned, best practices, and quality improvement documentation
  • Assists elevate team in developing and implementing policies and Standardized Operating Procedures (SOPs) throughout the branches, and manages district system functionality and optimization by driving these business practices and policies
  • Serves as liaison between the customer communities (internal/external), regional management, operations, administrative teams and IT groups to determine system optimization and business needs
  • Communicates between Shared Services and the branches to ensure that proper processes are being followed
  • Assists Shared Services with payroll, extra billing, repair backlog/billing and other issues to meet the demands of the Shared Service Center, as needed
  • Fosters a culture of compliance by ensuring all Corporate and Regional processes are followed and function efficiently throughout the branch administrative staff and their interaction with branch management
  • Performs other duties as assigned
Your profile
  • Preferred Education and Experience
  • Bachelor’s degree in relevant field; or 3+ years related experience; or a combination of education and related experience
  • Experience working in an Oracle environment
  • This position may require up to 75% travel
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Our offer to you

We work together closely and respect each other, for over 200 years now and up till today. If that is just as important to you as it is to us, apply now!


Safety at work & Healthcare Safety at work & Healthcare: Highest standards in occupational safety and health, comprehensive programs and measures for safety at work and preventive healthcare with comprehensive coverage and flexible options.
Security for the future Financial security for your individual retirement plan.
Collaboration Respect, recognition and appreciation of the contribution of everyone. Regular team - and social events.
Continuing development Training and continuing developement options. Help to grow alongside with us, in personality and profession.
Compensation & benefits Highest standards in occupational safety and health, fair working conditions and competitive compensation.
Diversity Open, tolerant and constructive work environment with a team consistent of diverse views and backgrounds. We are looking forward to your application

We work together closely and respect each other, for over 200 years now and up till today. If that is just as important to you as it is to us, apply now!

To learn more about thyssenkrupp in North America, please visit our website:
https://www.thyssenkrupp-north-america.com



thyssenkrupp Elevator Corp. is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us directly at 1-844-427-5461.


We are thyssenkrupp! At thyssenkrupp we have more than 158,000 employees in 79 countries and annual sales of €41,5 billion. We are active in automotive engineering, logistics, plant technology, steel production, elevator manufacturing and much more. We work in large and small businesses all around the world – but we always work together. We have over 200 years of experience in industry and the latest cutting-edge technology. We have a position that‘s right for you, that piques your interest, and that puts your skills to the test.

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