Line Hostess

Location
Grand Junction, Colorado
Salary
Not Specified
Posted
Mar 05, 2019
Closes
Mar 19, 2019
Sector
Other
Job Role
Food Services
Job Type
Permanent
Hours
Full Time
Degree Required
High School
Manages Others?
No

JOB SUMMARY 

This hourly, non-exempt position requires a basic knowledge of customer service. The job includes varying amounts of directing aircraft for parking, meeting and greeting customers, and customer amenity assistance. Transporting of customers is a primary function. FAA, OSHA, EPA, and other safety rules must be followed. Job duties will vary each day and are designated by the Line Manager. 


ESSENTIAL FUNCTIONS 

  • Perform aircraft directing for taxiing to parking location. 
  •  
  • Transporting customers to and from airport, hotels, and restaurants. 
  •  
  • Providing customer support for passengers and crew, including coffee, minor aircraft 
  •  
cleaning, and directions.
  • Greeting customers with an energetic, friendly appearance. 
  •  
  • Any other job-related duties as assigned by supervisor or management. 
  •  

JOB SPECIFICATIONS 


Education 

High school diploma or equivalent 


Experience 

Must have current Colorado driver’s license with NO violations. 


Initiative 

Self-motivated and able to maintain a rapid pace. 

People-oriented work style. 

Capable of working with minimal guidance. 


Responsibility 

Must perform all work in accordance with Federal Aviation Administration and OSHA guidelines. 

Follow all company and safety rules during performance of duties. 

Maintain customer oriented work habits. 

Flexible work schedule. 


Contacts 

Line technicians and Customer Service Representatives. 

Supervisor of teams assigned to shift, Line Manager. 

Team Leaders or technicians from various departments. 

Customers or outside vendors. 


Physical Requirements 

Lift at least 20 lbs. 

Routine walking, bending and squatting or sitting. 

Routine or repetitive physical motion with arms and hands. 


Mental Requirements 

Understanding of regulations and guidelines. 

Must be alert and aware of surroundings. 

Ability to work with others in a professional manner. 

Very good customer skills. 

Supervision 

Will work under supervision of Line Manager. 

May be required to work independently.
 

Work Conditions 

The majority of work will be on the ramp in all types of weather conditions. 

Work outside during aircraft taxiing will occur. 

Varied positions in and around the aircraft. 


Equipment Used 

Courtesy van, tugs, courtesy cart. 

Hand vacuum, cleaning equipment.